Frequently Asked Questions

FAQ

Find quick answers to the most common questions about HackConnect. Can't find what you're looking for? Contact our support team.

Getting Started

How do I create an account on HackConnect?

What is HackConnect and how does it work?

Is HackConnect free to use?

How do I complete my profile?

Teams & Collaboration

How do I find and join a team?

Can I create my own team?

What if I want to leave a team?

How many team members can I have?

Hackathons

How do I find hackathons to participate in?

Can I participate in multiple hackathons simultaneously?

What happens after I submit my project?

Do I need to have a team before joining a hackathon?

Account & Settings

How do I change my password?

Can I update my email address?

How do I delete my account?

Why am I not receiving email notifications?

Safety & Security

How do you protect my personal information?

What should I do if I encounter inappropriate behavior?

Is my project intellectual property protected?

How do I report a bug or security issue?

Technical Support

The website is loading slowly. What can I do?

I can't upload my project files. What's wrong?

Why can't I see my team members' messages?

The mobile app isn't working properly. How do I fix it?

Still have questions?

Can't find the answer you're looking for? Our support team is here to help.